Goodwill of Colorado
Application Deadline:
April 5th, 2024 Goodwill offers a chance to make a difference Are you ready for a job you'll love? Come join our incredible team ! Donation hours at our Retail Centers are Monday through Saturday 9:
00 a.
m.
to 8:
00 p.
m.
and Sunday 9:
00 a.
m.
to 7:
00 p.
m.
Shifts can start as early as 8:
30 am and end as late as 8:
30 pm.
Pay:
$15.
65 Hr.
Part Time employees are eligible for paid holidays, sick leave, jury duty and bereavement leave.
Part time employees can also make pre-tax contributions to a retirement plan and some part time employees who work enough hours in a year may become eligible for employer contributions to their retirement.
JOB
Summary:
The Donation Services Associate I is typically the first point of contact for customers that are dropping off items at retail centers.
Donation Services Associates provide excellent and friendly customer service by greeting customer's timely and helping as needed that may include lifting or unloading donations from a customer's vehicle or other area.
Associates are expected to handle goods with care, showing respect for items donated.
Essential Functions:
Provides excellent Customer service, greeting customers in a timely manner, answering product questions as needed.
Assists every customer by unloading donations from vehicle or other area(s).
Ensures donated items are handled with care and sorted into appropriate bins or production areas.
Inspects all donations within assigned areas and make decisions on quality to sort appropriately for the sales floor or to be shipped to other locations.
Ensures a safe, organized, and clean environment is maintained for both customers and fellow employees within the donations entrance and parking lot areas.
Maintains remote donation centers shed and trailer, following appropriate opening and closing procedures when working at a remote site.
Orders supplies using provide computer equipment and software programs.
Ensures supplies are kept well stocked at remote site(s) as necessary.
Tracks and reports donation levels daily to ensure trailers do not become over stocked when working in remote donation center locations.
Works with transportation department and dispatchers to schedule trailer pick-ups and drop-offs at remote locations.
Follows all retail center policies and procedures.
Follows all safety processes and procedures to help provide a safe working environment for employees and customers.
Cross-train in other departments or areas; act as a back-up for other areas as required.
Performs other duties as assigned.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education:
High school diploma or equivalent preferred.
Experience:
One (1) year of retail experience preferred.
Other:
Must be able to make decisions by following Goodwill standards and guidelines.
Must have basic computer skills to be able to log into a computer system to order supplies and to send and receive email.
Must be able to work in various weather conditions with varying temperatures.
Must be able to use safety equipment to assist with lifting heavy objects such as a dolly or pallet jack.
Must be able to communicate effectively with customers, managers, supervisors, staff, and peers Must be able to work a varied schedule to include weekends, evenings, and holidays with occasional overtime as necessary.
Core Competencies:
Communication, Level 1Customer Focus, Level 1Excellence, Level 1Knowledge and Skills, Level 1Teamwork, Level 1Trust, Level 1Functional Competencies:
Time ManagementPhysical RequirementsAttachment to Job DescriptionJob Title:
588 - Associate I, Donation Services Dept Number:
Varies - RetailThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Guide to Physical Requirements:
Continuously (5-8 hours)Frequently (3-4 hours)Occasionally (1-2 hours)NeverLIFTING:
(as defined by ADA) Heavy:
45 lbs & over - FREQUENTLY Moderate:
15-44 lbs - CONTINUOUSLY Light:
14 lbs & under - FREQUENTLYCARRYING:
Heavy:
45 lbs & over - FREQUENTLY Moderate:
15-44 lbs - FREQUENTLY Light:
14 lbs & under - FREQUENTLYPUSHING/PULLING - FREQUENTLYREACHING:
Above Shoulder - FREQUENTLY At Shoulder - CONTINUOUSLY Below Shoulder - CONTINUOUSLYTWISTING - FREQUENTLYBENDING - FREQUENTLYKNEELING/CRAWLING - FREQUENTLYSQUAT - FREQUENTLYCLIMBING:
Use of legs only (stairs) - OCCASIONALLY Use of arms & legs (ladders) - OCCASIONALLYHEARING - FREQUENTLYVISION:
Visual, close - CONTINUOUSLY Visual, distant - OCCASIONALLY Visual, depth perception - FREQUENTLYHANDS/FINGERS:
Simple grasping - CONTINUOUSLY Fine Manipulation - FREQUENTLY Repetitive Movements - CONTINUOUSLYWALKING - CONTINUOUSLYSTANDING - CONTINUOUSLYSITTING - NEVERSPEAKING - CONTINUOUSLYOTHER, please describe - Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.
However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.
41 CFR 60-1.
35(c) See job description About the Company:
Goodwill of Colorado.
Estimated Salary: $20 to $28 per hour based on qualifications.
April 5th, 2024 Goodwill offers a chance to make a difference Are you ready for a job you'll love? Come join our incredible team ! Donation hours at our Retail Centers are Monday through Saturday 9:
00 a.
m.
to 8:
00 p.
m.
and Sunday 9:
00 a.
m.
to 7:
00 p.
m.
Shifts can start as early as 8:
30 am and end as late as 8:
30 pm.
Pay:
$15.
65 Hr.
Part Time employees are eligible for paid holidays, sick leave, jury duty and bereavement leave.
Part time employees can also make pre-tax contributions to a retirement plan and some part time employees who work enough hours in a year may become eligible for employer contributions to their retirement.
JOB
Summary:
The Donation Services Associate I is typically the first point of contact for customers that are dropping off items at retail centers.
Donation Services Associates provide excellent and friendly customer service by greeting customer's timely and helping as needed that may include lifting or unloading donations from a customer's vehicle or other area.
Associates are expected to handle goods with care, showing respect for items donated.
Essential Functions:
Provides excellent Customer service, greeting customers in a timely manner, answering product questions as needed.
Assists every customer by unloading donations from vehicle or other area(s).
Ensures donated items are handled with care and sorted into appropriate bins or production areas.
Inspects all donations within assigned areas and make decisions on quality to sort appropriately for the sales floor or to be shipped to other locations.
Ensures a safe, organized, and clean environment is maintained for both customers and fellow employees within the donations entrance and parking lot areas.
Maintains remote donation centers shed and trailer, following appropriate opening and closing procedures when working at a remote site.
Orders supplies using provide computer equipment and software programs.
Ensures supplies are kept well stocked at remote site(s) as necessary.
Tracks and reports donation levels daily to ensure trailers do not become over stocked when working in remote donation center locations.
Works with transportation department and dispatchers to schedule trailer pick-ups and drop-offs at remote locations.
Follows all retail center policies and procedures.
Follows all safety processes and procedures to help provide a safe working environment for employees and customers.
Cross-train in other departments or areas; act as a back-up for other areas as required.
Performs other duties as assigned.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education:
High school diploma or equivalent preferred.
Experience:
One (1) year of retail experience preferred.
Other:
Must be able to make decisions by following Goodwill standards and guidelines.
Must have basic computer skills to be able to log into a computer system to order supplies and to send and receive email.
Must be able to work in various weather conditions with varying temperatures.
Must be able to use safety equipment to assist with lifting heavy objects such as a dolly or pallet jack.
Must be able to communicate effectively with customers, managers, supervisors, staff, and peers Must be able to work a varied schedule to include weekends, evenings, and holidays with occasional overtime as necessary.
Core Competencies:
Communication, Level 1Customer Focus, Level 1Excellence, Level 1Knowledge and Skills, Level 1Teamwork, Level 1Trust, Level 1Functional Competencies:
Time ManagementPhysical RequirementsAttachment to Job DescriptionJob Title:
588 - Associate I, Donation Services Dept Number:
Varies - RetailThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Guide to Physical Requirements:
Continuously (5-8 hours)Frequently (3-4 hours)Occasionally (1-2 hours)NeverLIFTING:
(as defined by ADA) Heavy:
45 lbs & over - FREQUENTLY Moderate:
15-44 lbs - CONTINUOUSLY Light:
14 lbs & under - FREQUENTLYCARRYING:
Heavy:
45 lbs & over - FREQUENTLY Moderate:
15-44 lbs - FREQUENTLY Light:
14 lbs & under - FREQUENTLYPUSHING/PULLING - FREQUENTLYREACHING:
Above Shoulder - FREQUENTLY At Shoulder - CONTINUOUSLY Below Shoulder - CONTINUOUSLYTWISTING - FREQUENTLYBENDING - FREQUENTLYKNEELING/CRAWLING - FREQUENTLYSQUAT - FREQUENTLYCLIMBING:
Use of legs only (stairs) - OCCASIONALLY Use of arms & legs (ladders) - OCCASIONALLYHEARING - FREQUENTLYVISION:
Visual, close - CONTINUOUSLY Visual, distant - OCCASIONALLY Visual, depth perception - FREQUENTLYHANDS/FINGERS:
Simple grasping - CONTINUOUSLY Fine Manipulation - FREQUENTLY Repetitive Movements - CONTINUOUSLYWALKING - CONTINUOUSLYSTANDING - CONTINUOUSLYSITTING - NEVERSPEAKING - CONTINUOUSLYOTHER, please describe - Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.
However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.
41 CFR 60-1.
35(c) See job description About the Company:
Goodwill of Colorado.
Estimated Salary: $20 to $28 per hour based on qualifications.
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